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privacy policy

what we collect

      We may collect the following information:

  • Your name & contact information (including email address, demographic information such as postcode and your preferences and interests).

  • Other information which may be relevant to you including customer surveys and/or offers.

  • For an exhaustive list of cookies that we collect, please see the 'List of Cookies We Collect' section below.

what we do with the information we gather

This privacy policy sets out how Approach Medical Limited uses and protects any information that you provide when using this website. We are committed to ensuring your privacy is protected and should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will be used only in accordance with this privacy statement. Please note we may change this policy from time to time by updating this page.

We gather any information to understand your needs better and provide you with the best service possible. In particular, we may use your information in our internal records for the following reasons:

  • To improve our products and services.

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address you have provided.

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail and we may use the information to customise this website according to your interests. You can inform us at any time if you wish to change your preferences or ask us not to contact you.


Approach Medical Limited is a Cyber Essentials registered company. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

how we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual and the web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used which in turn helps us analyse data about web page traffic and improve our website in order to tailor it to customer & website visitor needs. We only use this information for statistical analysis purposes after which the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, please note that we do not have any control over that website and therefore cannot be held responsible for the protection and privacy of any information which you provide whilst visiting such sites which are not governed by this privacy statement. You should exercise caution whenever visiting any third party website and look at their respective privacy statement to decide if you wish to proceed.

controlling your personal information

You may choose to restrict the collection or use of your personal information whenever you are asked to fill in a form on the website. Look for the box that you can click to indicate whether you wish the information you enter to be used by anybody for direct marketing purposes. If you have previously agreed to Approach Medical using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at, or write to us at the address provided in the 'Contact Us' section. You may request details of any personal information which we hold about you under the Data Protection Act 1998; please note a small fee will be payable if you wish to view this information. If you believe that any information we are holding about you is incorrect or incomplete, please inform us as soon as possible and we will promptly correct any information found to be incorrect, informing you once this has been done.

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